Spotify Cannot Be Opened – How to Fix It

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If Spotify is not opening on your device, it could be due to software glitches, corrupted files, or compatibility issues. This guide provides step-by-step solutions to fix the problem and get Spotify working again.

Restart Your Device

Restart the App and Device
  1. Close Spotify completely.
  2. Restart your phone, tablet, or computer.
  3. Open Spotify and check if it launches.

Check for Spotify Server Issues

Verify Spotify Status
  • Visit Downdetector or Spotify Status Twitter to check if Spotify is down.
  • If there is a service outage, wait for Spotify to resolve the issue.

Clear Spotify Cache and Data

Clear Cache on Mobile
  1. Open Spotify > Settings.
  2. Tap Storage > Clear Cache.
  3. Restart the app and check if it opens.

Clear Cache on Windows
  1. Press Windows + R, type: 
    %AppData%\Spotify
  2. Delete the Storage and Data folders.
  3. Restart Spotify.

Clear Cache on Mac
  1. Open Finder > Go > Go to Folder.
  2. Type: 
    ~/Library/Application Support/Spotify/
  3. Delete all contents in the Spotify folder and restart the app.

Update Spotify

Update on Mobile
  1. Open Google Play Store or App Store.
  2. Search for Spotify and tap Update if available.

Update on Desktop
  1. Open Spotify.
  2. Click Profile > Check for Updates.

Reinstall Spotify

Reinstall on Mobile
  1. Delete Spotify from your phone.
  2. Restart your phone.
  3. Reinstall Spotify from the App Store or Google Play Store.

Reinstall on Windows
  1. Uninstall Spotify via Control Panel > Programs > Uninstall a Program.
  2. Delete Spotify folders from: 
    %AppData%\Spotify
  3. Restart your PC and reinstall Spotify.

Reinstall on Mac
  1. Delete Spotify from the Applications folder.
  2. Remove Spotify cache from: 
    ~/Library/Application Support/Spotify/
  3. Restart your Mac and reinstall Spotify.

Disable Hardware Acceleration (Desktop)
  1. Open Spotify.
  2. Click Profile > Settings.
  3. Scroll down to Advanced Settings.
  4. Turn off Enable Hardware Acceleration.
  5. Restart Spotify.

If Spotify still cannot be opened, contact Spotify Support for further assistance.