HP Printer Cannot Print Outlook Memo Style – How to Fix it

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If your HP printer cannot print emails in Outlook’s Memo style, the issue may relate to print settings, Outlook configuration, or driver compatibility. Here are the steps to fix it.

Use Correct Print View in Outlook

Switch to Memo Style
  • Open the email you want to print.
  • Click File > Print.
  • Under Settings, choose Memo Style.
  • Make sure the correct printer is selected.
  • Click Print Preview to confirm the layout before printing.

Print from Open Email, Not Preview Pane

Avoid the Reading Pane
  • Double-click the email to open it in a new window.
  • Printing directly from the preview pane may not respect Memo style formatting.

Use Plain Text or HTML Format

Adjust Message Format
  • Go to File > Options > Mail.
  • Under Compose messages, set format to HTML or Plain Text.
  • Emails in Rich Text Format (RTF) can sometimes cause layout issues.

Update Printer Driver

Install the Latest HP Driver
  • Go to HP Support and download the latest driver for your model.
  • Outdated or basic drivers may not support all layout formats correctly.

Check Outlook and Windows Updates

Keep Software Updated
  • Install all available Office updates and Windows updates.
  • Bug fixes and printer compatibility improvements are often included.

Use the Web Version of Outlook

Print from Outlook Web App (OWA)
  • Sign in at outlook.live.com or your corporate OWA portal.
  • Open the email and use the browser’s Print function.
  • This method can bypass layout issues present in the desktop client.

Repair Office Installation

Fix Corrupt Files
  1. Go to Control Panel > Programs > Programs and Features.
  2. Select Microsoft Office > Change > Quick Repair.
  3. Restart Outlook and try printing again.

Set HP Printer as Default

Default Printer Issues
  • Go to Settings > Devices > Printers & scanners.
  • Set your HP printer as the default and test again.
  • Some versions of Outlook may fail to apply memo style when printing to non-default printers.

Try a Different Printer Profile

Create a New Outlook Profile
  • Go to Control Panel > Mail > Show Profiles.
  • Create a new profile and reconfigure your account.
  • Corrupt profiles can lead to printing and formatting issues.