Spotify Cannot Download – How to Fix It

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If Spotify is not downloading songs, albums, or playlists, it could be due to account restrictions, storage issues, or connectivity problems. This guide provides step-by-step solutions to resolve the issue and enable downloads on Spotify.

Check Your Spotify Subscription

Ensure You Have Spotify Premium
  • Spotify Free does not support offline downloads.
  • Check if your Spotify Premium subscription is active:
    1. Go to Spotify Account Page.
    2. Check your subscription status under Your Plan.
    3. If expired, renew your subscription and try downloading again.

Check Internet Connection

Ensure You Are Connected to WiFi
  • Spotify only allows downloads over WiFi by default.
  • If using mobile data, enable downloads via cellular:
    1. Open Spotify > Settings.
    2. Tap Audio Quality > Download Using Cellular and enable it.

Restart Your Router
  1. Turn off your WiFi router for 30 seconds.
  2. Turn it back on and try downloading again.

Free Up Storage Space

Check Available Storage
  • Spotify requires at least 1GB of free space for downloads.
  • To check storage:
    • iPhone: Go to Settings > General > iPhone Storage.
    • Android: Go to Settings > Storage.
    • Windows/Mac: Check available disk space.

Delete Unused Downloads
  1. Open Spotify > Your Library.
  2. Remove old downloaded albums or playlists.
  3. Try downloading a new song or playlist.

Clear Spotify Cache
  1. Open Spotify > Settings.
  2. Tap Storage > Clear Cache.
  3. Restart the app and try downloading again.

Check Download Settings

Enable Offline Mode
  1. Open Spotify > Settings.
  2. Toggle on Offline Mode and then turn it off again.

Ensure Download Limit Is Not Reached
  • Spotify allows a maximum of 10,000 songs per device.
  • If you hit the limit, remove older downloads and try again.

Update Spotify

Update on Mobile
  1. Open Google Play Store or App Store.
  2. Search for Spotify and tap Update if available.

Update on Desktop
  1. Open Spotify.
  2. Click Profile > Check for Updates.

Reinstall Spotify

Reinstall on Mobile
  1. Delete Spotify from your phone.
  2. Restart your phone.
  3. Reinstall Spotify from the App Store or Google Play Store.

Reinstall on Desktop
  1. Uninstall Spotify via Control Panel (Windows) or Applications (Mac).
  2. Delete the Spotify cache from: 
    %AppData%\Spotify (Windows)  
~/Library/Application Support/Spotify/ (Mac)
  3. Restart your computer and reinstall Spotify.

If Spotify still cannot download, contact Spotify Support for further assistance.