Apple Watch Cannot Make Calls – How to Fix It

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If your Apple Watch is not making calls, it could be due to connectivity issues, incorrect settings, or carrier-related problems. This guide provides step-by-step solutions to resolve the issue and restore calling functionality.

Check Basic Requirements

Ensure Your Apple Watch Has Calling Capabilities
  • If using a GPS-only model, your iPhone must be nearby for calls to work.
  • If using a Cellular model, ensure your watch is connected to a mobile plan.

Ensure Your iPhone is Connected
  • Open the Watch app on your iPhone.
  • Go to My Watch > General > About and ensure the watch is paired correctly.

Check Network Connection

Ensure Wi-Fi, Bluetooth, or Cellular is Enabled
  1. Open Settings on your Apple Watch.
  2. Go to Wi-Fi and ensure it is connected.
  3. Go to Bluetooth and make sure it is turned on.
  4. If using a Cellular model, check that Cellular is enabled.

Restart Your Devices
  • Restart your Apple Watch by pressing and holding the Side button, then selecting Power Off.
  • Restart your iPhone and try again.

Check Call Settings

Ensure Airplane Mode is Off
  1. Swipe up on your Apple Watch to access Control Center.
  2. Ensure Airplane Mode is disabled.

Check Do Not Disturb and Focus Mode
  1. Go to Settings > Focus on your Apple Watch.
  2. Ensure Do Not Disturb is turned off.

Check Call Audio Routing
  1. Open Settings on your Apple Watch.
  2. Go to Accessibility > Call Audio Routing.
  3. Set it to Automatic to ensure calls route properly.

Ensure Phone Calls Are Allowed on Apple Watch

Enable Wi-Fi Calling (For GPS Models)
  1. Open Settings > Phone > Wi-Fi Calling on your iPhone.
  2. Enable Wi-Fi Calling on This iPhone and Add Wi-Fi Calling for Other Devices.

Check FaceTime and iMessage Settings
  1. Open Settings > FaceTime on your iPhone.
  2. Ensure FaceTime is enabled and linked to your Apple ID.

Check Carrier Settings (For Cellular Models)

Ensure Your Cellular Plan is Active
  1. Open the Watch app on iPhone.
  2. Go to My Watch > Cellular.
  3. Ensure your carrier plan is activated.

Update Carrier Settings
  1. Open Settings > General > About on your iPhone.
  2. If a carrier update is available, follow the prompts to install it.

Reinsert the eSIM (If Using Cellular)
  1. Open Settings > Cellular on your iPhone.
  2. Tap Remove Plan, then re-add it through your carrier.

Reset Network Settings
  1. Open Settings > General > Transfer or Reset iPhone.
  2. Tap Reset > Reset Network Settings.
  3. Reconnect to Wi-Fi and Bluetooth, then test calling again.

If your Apple Watch still cannot make calls, contact Apple Support or your mobile carrier for further assistance.