Remove Device Control Samsung – How to Fix It

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If your Samsung phone is restricted by Device Control, it may be due to security policies, remote management, or pre-installed system settings. This guide explains different ways to remove device control and regain full access to your phone.

Check If Device Control Is Enabled by a Work or School Account

If your phone is managed by an organization, you may not have full control over settings.

Remove Work or School Account
  1. Go to Settings > Accounts and Backup > Manage Accounts
  2. Select the work or school account
  3. Tap Remove Account and confirm

If the account is required by an employer, removing it may prevent access to work-related apps and emails.

Disable Device Administrator Apps

Some apps have administrator privileges, preventing certain settings from being changed.

Remove Device Admin Apps
  1. Go to Settings > Security & Privacy > Device Admin Apps
  2. Look for any app with admin privileges
  3. Tap the app and select Deactivate
  4. Uninstall the app if necessary

Remove Mobile Device Management (MDM)

MDM software can restrict settings and device functions.

Uninstall MDM via Settings
  1. Open Settings > Security & Privacy > More Security Settings
  2. Tap Device Administrators
  3. Find the MDM app and disable it
  4. Go to Settings > Apps and uninstall the MDM app

If the MDM was installed by an organization, you may need an administrator password to remove it.

Reset Samsung Knox (For Enterprise Devices)

If your phone is controlled by Samsung Knox, it may restrict access to certain features.

Remove Knox Security
  1. Open Settings > Biometrics and Security > Samsung Knox
  2. Tap Uninstall Knox
  3. Enter the required credentials if prompted
  4. Confirm removal and restart the device

If the phone was issued by an employer, this option may be restricted.

Remove Device Control from SmartThings

If your phone is linked to Samsung’s SmartThings platform, it may have remote control enabled.

Unlink from SmartThings
  1. Open the SmartThings app
  2. Tap Devices and select the connected device
  3. Choose Remove Device and confirm
  4. Restart the phone to apply changes

Factory Reset to Remove Device Restrictions

If none of the above methods work, a factory reset will remove most forms of device control.

Factory Reset Using Settings
  1. Go to Settings > General Management > Reset
  2. Tap Factory Data Reset
  3. Confirm and enter your password if required
  4. Wait for the reset to complete

Factory Reset Using Recovery Mode
  1. Turn off the phone
  2. Press and hold Volume Up + Power button + Bixby button (if available)
  3. Use Volume buttons to select Wipe data/factory reset
  4. Confirm with the Power button
  5. Reboot the device

After resetting, Google’s Factory Reset Protection (FRP) may still require the original Google account credentials. If the device was managed by an organization, it may automatically reapply restrictions upon setup.