Experiencing a black screen on your Acer PC can be frustrating. This guide will help you troubleshoot and resolve this issue step by step.
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Ensure your Acer PC is receiving power. Check the power cable and the power outlet. If possible, try using a different power cable or outlet.
Verify Monitor Connection
Ensure the monitor is properly connected to the PC. Check the cables for any damage and make sure they are securely plugged in.
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Restart Your PC
Sometimes a simple restart can resolve the issue. Hold down the power button for 10 seconds to force a shutdown, then press the power button again to restart.
Disconnect External Devices
Remove all external devices such as USB drives, printers, and external hard drives. Sometimes, peripheral devices can cause conflicts.
Test with an External Monitor
If you have an external monitor, connect your Acer PC to it. This can help determine if the issue is with the internal display or the PC itself.
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Oppstart i sikkermodus
Booting your Acer PC in Safe Mode can help identify if the issue is related to software or drivers.
- Turn off your PC.
- Turn it back on and repeatedly press the F8 key until the Advanced Boot Options menu appears.
- Velg "Sikkermodus" og trykk Enter.
Oppdatere eller tilbakestille grafikkdrivere
If the black screen issue occurs after updating drivers, rolling back to a previous version might help.
- Boot your PC in Safe Mode.
- Open Device Manager by pressing Win + X and selecting “Device Manager”.
- Expand “Display adapters”, right-click your graphics driver, and select “Properties”.
- Go to the “Driver” tab and click “Rollback Driver”.
If there is no option to roll back, try updating the driver instead.
Sjekk for overoppheting
Overheating can cause your Acer PC to display a black screen. Ensure that the vents are not blocked and the fans are working correctly.
Utfør en systemgjenoppretting
If the black screen started after a recent change, performing a system restore can revert your PC to a previous state.
- Boot your PC in Safe Mode.
- Search for “System Restore” in the Start menu and select it.
- Follow the on-screen instructions to restore your system to a previous point.
Hardware Diagnostics
Run Built-in Diagnostics
Acer PCs come with built-in diagnostic tools that can help identify hardware issues.
- Turn off your PC.
- Turn it back on and press the F2 key to enter BIOS setup.
- Navigate to the diagnostics section and run the available tests.
Check RAM and Hard Drive
Faulty RAM or hard drives can cause black screen issues.
- Turn off your PC and disconnect it from power.
- Open the case and reseat the RAM modules.
- Ensure the hard drive is securely connected.
If you have multiple RAM sticks, try testing them one by one to identify any faulty modules.
Professional Assistance
If none of the above steps resolve the issue, it might be time to seek professional help. Contact Acer support or take your PC to a certified technician for further diagnosis and repair.