Experiencing a black screen on your Lenovo PC can be frustrating. This article provides step-by-step solutions to help you troubleshoot and resolve the issue.
Initial Checks
Power Supply
Ensure your Lenovo PC is properly connected to a power source. Check the power cable and adapter for any damage. If possible, try using a different power outlet.
External Devices
Disconnect all external devices such as USB drives, external hard drives, printers, and other peripherals. Sometimes, these devices can cause conflicts leading to a black screen.
Monitor Connection
If you are using a desktop PC, check the connection between your monitor and the computer. Ensure the cable is securely plugged in and the monitor is turned on.
Boot in Safe Mode
Accessing Safe Mode
- Turn off your PC completely.
- Turn it back on and immediately start pressing the F8 key repeatedly.
- Select Safe Mode from the Advanced Boot Options menu using the arrow keys and press Enter.
What to Do in Safe Mode
- Update Display Drivers: Go to Device Manager, find your display adapter, right-click, and select Update Driver.
- Uninstall Problematic Software: If the black screen appeared after installing new software, uninstall it in Safe Mode.
Reset BIOS Settings
Enter BIOS
- Restart your PC.
- Press the F2 key (or the key specified by Lenovo for BIOS access) repeatedly during startup.
Resetting BIOS
- Navigate to the Exit tab using the arrow keys.
- Select Load Setup Defaults and confirm.
- Choose Exit Saving Changes and restart your PC.
Perform a System Restore
Access System Restore
- Boot into Safe Mode as described earlier.
- Type “System Restore” in the Start menu search box and select it.
Execute System Restore
- Follow the on-screen instructions to choose a restore point before the black screen issue began.
- Allow the process to complete and restart your PC.
Check for Hardware Issues
RAM Issues
- Turn off your PC and unplug it.
- Open the case if you are comfortable doing so.
- Reseat the RAM modules by removing and reinserting them.
Hard Drive Check
Listen for unusual noises from the hard drive. Use a utility like CHKDSK to scan and repair disk errors.
Reinstall Windows
Backup Your Data
If possible, back up important data before proceeding.
Reinstallation Process
- Create a bootable USB with the Windows installation media.
- Insert the USB into your Lenovo PC and restart.
- Boot from the USB and follow the on-screen instructions to reinstall Windows.
Seek Professional Help
If none of the above solutions work, it might be time to seek professional help. Contact Lenovo support or take your PC to a certified technician for further diagnosis.