{"id":2346,"date":"2025-10-06T17:58:35","date_gmt":"2025-10-06T17:58:35","guid":{"rendered":"https:\/\/www.abclex.com\/?p=2346"},"modified":"2025-09-04T18:01:51","modified_gmt":"2025-09-04T18:01:51","slug":"canon-skrivaren-kan-inte-skanna-till-e-post-2","status":"publish","type":"post","link":"https:\/\/www.abclex.com\/sv\/canon-skrivaren-kan-inte-skanna-till-e-post-2","title":{"rendered":"Canon-skrivare kan inte skanna till e-post"},"content":{"rendered":"<p>Om din Canon-skrivare inte kan scanna till e-post \u00e4r problemet vanligtvis relaterat till felaktiga SMTP-inst\u00e4llningar, autentiseringsfel, n\u00e4tverksanslutning eller konfigurationer som inte st\u00f6ds. Den h\u00e4r funktionen anv\u00e4nds ofta p\u00e5 <strong>Canon imageCLASS<\/strong>, <strong>imageRUNNER<\/strong>, och <strong>MAXIFY<\/strong> skrivare f\u00f6r att skicka skannade dokument direkt via e-post, utan dator.<\/p>\n<p>Den h\u00e4r guiden beskriver de n\u00f6dv\u00e4ndiga stegen f\u00f6r att konfigurera och fels\u00f6ka <strong>Skanna till e-post<\/strong> p\u00e5 Canon-skrivare.<\/p>\n<hr \/>\n<span id=\"Verify_That_Your_Printer_Supports_Scan_to_Email\"><h2>Kontrollera att skrivaren har st\u00f6d f\u00f6r skanning till e-post<\/h2><\/span>\n<ul>\n<li>Inte alla Canon-skrivare har inbyggd <strong>Skanna till e-post<\/strong> funktionalitet.<\/li>\n<li>Modeller som st\u00f6ds inkluderar:\n<ul>\n<li><strong>Canon imageCLASS<\/strong><\/li>\n<li><strong>Canon imageRUNNER ADVANCE<\/strong><\/li>\n<li>N\u00e5gra <strong>Canon MAXIFY<\/strong> modeller<\/li>\n<\/ul>\n<\/li>\n<li>Kontrollera i anv\u00e4ndarhandboken eller p\u00e5 Canons supportwebbplats f\u00f6r att bekr\u00e4fta.<\/li>\n<\/ul>\n<hr \/>\n<span id=\"Ensure_Printer_Is_Connected_to_the_Network\"><h2>Kontrollera att skrivaren \u00e4r ansluten till n\u00e4tverket<\/h2><\/span>\n<ul>\n<li>Din skrivare m\u00e5ste vara <strong>ansluten till en fungerande internetanslutning<\/strong> via WiFi eller Ethernet.<\/li>\n<li>Skriv ut en <strong>Sida f\u00f6r n\u00e4tverkskonfiguration<\/strong> f\u00f6r att verifiera IP-adress och DNS-inst\u00e4llningar.<\/li>\n<li>Se till att din <strong>routern till\u00e5ter SMTP-trafik<\/strong> (vanligtvis port 465 eller 587).<\/li>\n<\/ul>\n<hr \/>\n<span id=\"Configure_SMTP_Outgoing_Mail_Server_Settings\"><h2>Konfigurera SMTP-inst\u00e4llningar (Server f\u00f6r utg\u00e5ende e-post)<\/h2><\/span>\n<p>Du m\u00e5ste ange korrekta SMTP-serveruppgifter f\u00f6r din e-postleverant\u00f6r.<\/p>\n<span id=\"Common_SMTP_Settings:\"><h3>Vanliga SMTP-inst\u00e4llningar:<\/h3><\/span>\n<table>\n<thead>\n<tr>\n<th>E-postleverant\u00f6r<\/th>\n<th>SMTP-server<\/th>\n<th>Port<\/th>\n<th>Kryptering<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Gmail<\/td>\n<td>smtp.gmail.com<\/td>\n<td>465<\/td>\n<td>SSL<\/td>\n<\/tr>\n<tr>\n<td>Utsikter<\/td>\n<td>smtp.office365.com<\/td>\n<td>587<\/td>\n<td>STARTTLS<\/td>\n<\/tr>\n<tr>\n<td>Yahoo<\/td>\n<td>smtp.mail.yahoo.com<\/td>\n<td>465<\/td>\n<td>SSL<\/td>\n<\/tr>\n<tr>\n<td>iCloud<\/td>\n<td>smtp.mail.me.com<\/td>\n<td>587<\/td>\n<td>STARTTLS<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<span id=\"Required_Information:\"><h3>Obligatorisk information:<\/h3><\/span>\n<ul>\n<li>SMTP-serverns adress<\/li>\n<li>Portnummer<\/li>\n<li>SSL\/TLS-kryptering<\/li>\n<li>E-postadress till avs\u00e4ndaren<\/li>\n<li>SMTP-anv\u00e4ndarnamn (vanligtvis e-postadressen)<\/li>\n<li>SMTP-l\u00f6senord eller <strong>L\u00f6senord f\u00f6r appen<\/strong> (f\u00f6r Gmail, Outlook, etc.)<\/li>\n<\/ul>\n<hr \/>\n<span id=\"Generate_an_App_Password_If_Using_2FA\"><h2>Generera ett l\u00f6senord f\u00f6r appen (om du anv\u00e4nder 2FA)<\/h2><\/span>\n<p>Om du har aktiverat 2-stegsverifiering (Gmail, Outlook, etc.) m\u00e5ste du anv\u00e4nda en <strong>L\u00f6senord f\u00f6r appen<\/strong> ist\u00e4llet f\u00f6r ditt vanliga l\u00f6senord.<\/p>\n<span id=\"Gmail_App_Password:\"><h3>Gmail (l\u00f6senord f\u00f6r appen):<\/h3><\/span>\n<ol>\n<li>G\u00e5 till <a href=\"https:\/\/myaccount.google.com\/security\" class=\"ext-link\" rel=\"external\" target=\"_blank\">S\u00e4kerhet f\u00f6r Google-konto<\/a>.<\/li>\n<li>Under <strong>\"Loggar in p\u00e5 Google\"<\/strong>, v\u00e4lj <strong>L\u00f6senord f\u00f6r appar<\/strong>.<\/li>\n<li>Generera ett l\u00f6senord f\u00f6r \u201cMail\u201d p\u00e5 enheten \u201cOther (Custom name)\u201d.<\/li>\n<li>Ange det h\u00e4r l\u00f6senordet i SMTP-inst\u00e4llningarna p\u00e5 Canon-skrivaren.<\/li>\n<\/ol>\n<span id=\"OutlookOffice365:\"><h3>Outlook\/Office365:<\/h3><\/span>\n<ul>\n<li>G\u00e5 till <a href=\"https:\/\/security.microsoft.com\/\" class=\"ext-link\" rel=\"external\" target=\"_blank\">Microsofts s\u00e4kerhet<\/a>.<\/li>\n<li>Under <strong>Avancerade s\u00e4kerhetsalternativ<\/strong>, generera ett appl\u00f6senord om du anv\u00e4nder MFA.<\/li>\n<\/ul>\n<hr \/>\n<span id=\"Enter_Scan_to_Email_Settings_on_the_Printer\"><h2>Ange inst\u00e4llningar f\u00f6r skanna till e-post p\u00e5 skrivaren<\/h2><\/span>\n<span id=\"For_Canon_imageCLASS:\"><h3>F\u00f6r Canon imageCLASS:<\/h3><\/span>\n<ol>\n<li>F\u00e5 tillg\u00e5ng till <strong>Fj\u00e4rrstyrt anv\u00e4ndargr\u00e4nssnitt<\/strong> genom att skriva in skrivarens IP-adress i en webbl\u00e4sare.<\/li>\n<li>Logga in som <strong>Administrat\u00f6r<\/strong>.<\/li>\n<li>G\u00e5 till <strong>Inst\u00e4llningar\/Registrering &gt; Funktionsinst\u00e4llningar &gt; Skicka &gt; E-post\/I-Fax-inst\u00e4llningar<\/strong>.<\/li>\n<li>Enter:\n<ul>\n<li>SMTP-server och port<\/li>\n<li>Anv\u00e4nd TLS\/SSL om s\u00e5 kr\u00e4vs<\/li>\n<li>SMTP-autentisering (anv\u00e4ndare + app-l\u00f6senord)<\/li>\n<li>Standardadress f\u00f6r \u201cFr\u00e5n\u201d<\/li>\n<\/ul>\n<\/li>\n<li>Registrera e-postadresser i <strong>Adressbok<\/strong> eller anv\u00e4nd <strong>Manuell inmatning<\/strong>.<\/li>\n<\/ol>\n<span id=\"For_Canon_imageRUNNER:\"><h3>F\u00f6r Canon imageRUNNER:<\/h3><\/span>\n<ol>\n<li>\u00d6ppna <strong>Fj\u00e4rrstyrt anv\u00e4ndargr\u00e4nssnitt<\/strong> och logga in.<\/li>\n<li>G\u00e5 till <strong>Inst\u00e4llningar &gt; Skicka &gt; E-postinst\u00e4llningar<\/strong>.<\/li>\n<li>Ange SMTP-server, port, kryptering och autentisering.<\/li>\n<li>Anv\u00e4nd appspecifika l\u00f6senord f\u00f6r Gmail, Outlook etc.<\/li>\n<li>Registrera mottagare i <strong>Adressbok &gt; E-post<\/strong>.<\/li>\n<\/ol>\n<hr \/>\n<span id=\"Test_the_Scan_to_Email_Function\"><h2>Testa funktionen f\u00f6r skanna till e-post<\/h2><\/span>\n<ul>\n<li>G\u00e5 till skrivarens <strong>Startsk\u00e4rm &gt; Skanna &gt; E-post<\/strong>.<\/li>\n<li>V\u00e4lj en mottagare eller ange manuellt.<\/li>\n<li>Ladda ett dokument och tryck p\u00e5 <strong>Start<\/strong>.<\/li>\n<li>Kontrollera om det finns omedelbara fel eller ett meddelande om lyckad \u00f6verf\u00f6ring.<\/li>\n<\/ul>\n<hr \/>\n<span id=\"Common_Errors_and_Fixes\"><h2>Vanliga fel och korrigeringar<\/h2><\/span>\n<span id=\"Error:_SMTP_Authentication_Failed\"><h3>Felmeddelande: SMTP-autentisering misslyckades<\/h3><\/span>\n<ul>\n<li>Dubbelkolla anv\u00e4ndarnamn och <strong>app-l\u00f6senord<\/strong>.<\/li>\n<li>Kontrollera att autentisering \u00e4r aktiverad i skrivarinst\u00e4llningarna.<\/li>\n<li>Se till att kontots s\u00e4kerhetsinst\u00e4llningar till\u00e5ter appar fr\u00e5n tredje part.<\/li>\n<\/ul>\n<span id=\"Error:_Cannot_Connect_to_SMTP_Server\"><h3>Felmeddelande: Det g\u00e5r inte att ansluta till SMTP-servern<\/h3><\/span>\n<ul>\n<li>Kontrollera att SMTP-servern och porten \u00e4r korrekta.<\/li>\n<li>Kontrollera att DNS-inst\u00e4llningarna fungerar p\u00e5 skrivaren.<\/li>\n<li>Se till att ingen brandv\u00e4gg blockerar utg\u00e5ende SMTP-trafik (port 465 eller 587).<\/li>\n<\/ul>\n<span id=\"Error:_SSLTLS_Not_Supported\"><h3>Felmeddelande: SSL\/TLS st\u00f6ds inte<\/h3><\/span>\n<ul>\n<li>Koppla r\u00e4tt krypteringsprotokoll till porten:\n<ul>\n<li>SSL = port 465<\/li>\n<li>STARTTLS = port 587<\/li>\n<\/ul>\n<\/li>\n<li>Vissa skrivare beh\u00f6ver <strong>uppdateringar av firmware<\/strong> f\u00f6r att st\u00f6dja nyare protokoll.<\/li>\n<\/ul>\n<hr \/>\n<span id=\"Use_Canon_Tools_or_Utilities\"><h2>Anv\u00e4nd Canons verktyg eller hj\u00e4lpmedel<\/h2><\/span>\n<span id=\"Remote_UI_Web_Interface\"><h3>UI p\u00e5 distans (webbgr\u00e4nssnitt)<\/h3><\/span>\n<ul>\n<li>Anv\u00e4nd den f\u00f6r enklare konfiguration av SMTP och adressboksposter f\u00f6r e-post.<\/li>\n<\/ul>\n<span id=\"Canon_MF_Scan_Utility_For_Some_Models\"><h3>Canon MF Scan Utility (f\u00f6r vissa modeller)<\/h3><\/span>\n<ul>\n<li>Om inbyggd skanning till e-post misslyckas, anv\u00e4nd <strong>Skanna till dator<\/strong> + <strong>skicka via e-postklient<\/strong> som en tillf\u00e4llig l\u00f6sning.<\/li>\n<\/ul>\n<hr \/>\n<span id=\"Firmware_Update_If_Necessary\"><h2>Uppdatering av fast programvara (om n\u00f6dv\u00e4ndigt)<\/h2><\/span>\n<ul>\n<li>F\u00f6r\u00e5ldrad firmware kanske inte st\u00f6der aktuella protokoll f\u00f6r e-postkryptering.<\/li>\n<li>Bes\u00f6k <a href=\"https:\/\/www.usa.canon.com\/support\" class=\"broken_link ext-link\" rel=\"external\" target=\"_blank\">Support f\u00f6r Canon<\/a> f\u00f6r att ladda ner firmware f\u00f6r din skrivarmodell.<\/li>\n<\/ul>\n<hr \/>\n<span id=\"Contact_Canon_Support\"><h2>Kontakta Canons support<\/h2><\/span>\n<p>Om din Canon-skrivare:<\/p>\n<ul>\n<li>Lyckas inte ansluta trots korrekta inst\u00e4llningar<\/li>\n<li>Saknar alternativ f\u00f6r skanning till e-post<\/li>\n<li>Visar SMTP-fel p\u00e5 h\u00e5rdvaruniv\u00e5<\/li>\n<\/ul>\n<p>Kontakta sedan Canons tekniska support f\u00f6r ytterligare hj\u00e4lp eller servicealternativ.<\/p>","protected":false},"excerpt":{"rendered":"<p>Om din Canon-skrivare inte kan scanna till e-post beror problemet vanligtvis p\u00e5 felaktiga SMTP-inst\u00e4llningar, autentiseringsfel, n\u00e4tverksanslutning eller konfigurationer som inte st\u00f6ds. Den h\u00e4r funktionen anv\u00e4nds ofta p\u00e5 Canons imageCLASS-, imageRUNNER- och MAXIFY-skrivare f\u00f6r att skicka skannade dokument direkt via e-post utan dator. I den h\u00e4r guiden beskrivs de n\u00f6dv\u00e4ndiga stegen f\u00f6r att konfigurera och ... <a title=\"Canon-skrivare kan inte skanna till e-post\" class=\"read-more\" href=\"https:\/\/www.abclex.com\/sv\/canon-skrivaren-kan-inte-skanna-till-e-post-2\" aria-label=\"L\u00e4s mer om Canon-skrivaren kan inte skanna till e-post\">L\u00e4s mer<\/a><\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2346","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.abclex.com\/sv\/wp-json\/wp\/v2\/posts\/2346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.abclex.com\/sv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.abclex.com\/sv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.abclex.com\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.abclex.com\/sv\/wp-json\/wp\/v2\/comments?post=2346"}],"version-history":[{"count":1,"href":"https:\/\/www.abclex.com\/sv\/wp-json\/wp\/v2\/posts\/2346\/revisions"}],"predecessor-version":[{"id":2354,"href":"https:\/\/www.abclex.com\/sv\/wp-json\/wp\/v2\/posts\/2346\/revisions\/2354"}],"wp:attachment":[{"href":"https:\/\/www.abclex.com\/sv\/wp-json\/wp\/v2\/media?parent=2346"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.abclex.com\/sv\/wp-json\/wp\/v2\/categories?post=2346"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.abclex.com\/sv\/wp-json\/wp\/v2\/tags?post=2346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}