If your Samsung phone is restricted by Device Control, it may be due to security policies, remote management, or pre-installed system settings. This guide explains different ways to remove device control and regain full access to your phone.
Check If Device Control Is Enabled by a Work or School Account
If your phone is managed by an organization, you may not have full control over settings.
Ta bort arbets- eller skolkonto
- Gå till Settings > Accounts and Backup > Manage Accounts
- Välj den arbets- eller skolkonto
- Kran Ta bort konto och bekräfta
If the account is required by an employer, removing it may prevent access to work-related apps and emails.
Disable Device Administrator Apps
Some apps have administrator privileges, preventing certain settings from being changed.
Remove Device Admin Apps
- Gå till Settings > Security & Privacy > Device Admin Apps
- Look for any app with admin privileges
- Tap the app and select Avaktivera
- Uninstall the app if necessary
Remove Mobile Device Management (MDM)
MDM software can restrict settings and device functions.
Uninstall MDM via Settings
- Öppna Settings > Security & Privacy > More Security Settings
- Kran Device Administrators
- Find the MDM app and disable it
- Gå till Inställningar > Appar and uninstall the MDM app
If the MDM was installed by an organization, you may need an administrator password to remove it.
Reset Samsung Knox (For Enterprise Devices)
If your phone is controlled by Samsung Knox, it may restrict access to certain features.
Remove Knox Security
- Öppna Settings > Biometrics and Security > Samsung Knox
- Kran Uninstall Knox
- Enter the required credentials if prompted
- Confirm removal and restart the device
If the phone was issued by an employer, this option may be restricted.
Remove Device Control from SmartThings
If your phone is linked to Samsung’s SmartThings platform, it may have remote control enabled.
Unlink from SmartThings
- Öppna SmartThings app
- Kran Devices and select the connected device
- Välj Remove Device och bekräfta
- Restart the phone to apply changes
Factory Reset to Remove Device Restrictions
If none of the above methods work, a fabriksåterställning will remove most forms of device control.
Factory Reset Using Settings
- Gå till Settings > General Management > Reset
- Kran Återställning av fabriksdata
- Confirm and enter your password if required
- Wait for the reset to complete
Fabriksåterställning med hjälp av återställningsläge
- Stäng av telefonen
- Tryck och håll in Volume Up + Power button + Bixby button (if available)
- Användning Volymknappar för att välja Radera data/återställning till fabriksinställningar
- Confirm with the Strömknapp
- Reboot the device
After resetting, Googles skydd mot fabriksåterställning (FRP) may still require the original Google account credentials. If the device was managed by an organization, it may automatically reapply restrictions upon setup.