Google Pixel Cannot Be Called – How to Fix It

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If your Google Pixel is not receiving calls, it may be due to network issues, incorrect settings, or software glitches. This guide provides step-by-step solutions to fix the issue and restore incoming calls on your device.

Check Network and Signal Strength

Ensure You Have a Stable Connection
  • Look at the signal bars on your Pixel. If there is no signal, move to a different location.
  • Toggle Airplane Mode on and off:
    1. Open Settings > Network & Internet
    2. Toggle Airplane Mode on, wait a few seconds, then turn it off

Restart Your Pixel

A simple restart can fix network glitches:

  1. Press and hold the Power button
  2. Tap Restart

Verify Call Settings

Check Do Not Disturb Mode

If Do Not Disturb is enabled, it may block incoming calls.

  1. Go to Settings > Sound & Vibration > Do Not Disturb
  2. Ensure Do Not Disturb is turned off

Remove Call Forwarding

Call forwarding may redirect your calls to another number.

  1. Open Phone app
  2. Tap the three-dot menu > Settings
  3. Select Calls > Call forwarding
  4. Disable any active call forwarding options

Turn Off Call Screening

Google’s Call Screen feature may filter calls incorrectly.

  1. Open Phone app
  2. Tap the three-dot menu > Settings
  3. Select Spam and Call Screen
  4. Turn off Call Screen

Check Blocked Numbers

If a contact is blocked, calls from that number won’t come through.

  1. Open Phone app
  2. Tap the three-dot menu > Settings
  3. Select Blocked Numbers and remove any numbers you want to allow

Check Carrier and SIM Card Issues

Ensure Your SIM Card Is Working
  1. Remove the SIM card using a SIM ejector tool
  2. Reinsert the SIM properly and restart the phone
  3. If using eSIM, ensure it is activated in Settings > Network & Internet > SIMs

Reset Network Settings
  1. Go to Settings > System > Reset options
  2. Tap Reset Wi-Fi, mobile & Bluetooth
  3. Confirm reset and restart your Pixel

Update Software and Carrier Settings

Install Software Updates
  1. Open Settings > System > System update
  2. Download and install any available updates

Update Carrier Settings
  1. Go to Settings > Network & Internet > SIMs
  2. Select your carrier and tap Carrier settings update

Contact Your Carrier

If none of the above steps work, contact your mobile carrier to check for:

  • Service outages in your area
  • Account issues (suspended service, unpaid bills, etc.)
  • SIM card problems (request a replacement SIM if necessary)

If the issue persists, you may need to reset your Pixel to factory settings or check for hardware-related problems.