Comment supprimer le pop-up du programme de fidélité d'Amazon ?

The Amazon Loyalty Program pop-up scam is a type of malware that tricks users into believing they have won a prize or are eligible for a special promotion. This pop-up appears as a legitimate notification from Amazon, claiming that you need to act quickly to claim your reward. In reality, it’s a phishing attempt designed to steal your personal information or install harmful software on your device.

How to Remove the Amazon Loyalty Program Pop-Up Scam

Pour les utilisateurs de Windows

  1. Close the Pop-Up: If the pop-up appears, close it immediately using the “X” button. Do not click on any links or provide any information.
  2. Scan for Malware: Open your antivirus or anti-malware software and run a full system scan. If you don’t have one installed, download a reputable tool like Malwarebytes or Avast.
  3. Remove Suspicious Programs:
    • Aller à Panneau de contrôle > Les programmes > Programmes et caractéristiques.
    • Look for any unfamiliar or suspicious programs.
    • Uninstall any program you do not recognize or did not intentionally install.
  4. Effacer les données du navigateur :
    • In your browser, go to Paramètres > Privacy and Security > Effacer les données de navigation.
    • Sélectionner Cookies and other site data et Cached images and files.
    • Cliquez sur Effacer les données.
  5. Check Browser Extensions:
    • Open your browser and navigate to the extensions/add-ons section.
    • Remove any suspicious or unknown extensions.
  6. Réinitialiser les paramètres du navigateur :
    • Go to your browser’s settings and find the option to Réinitialiser les paramètres.
    • Confirm the reset to restore default settings.

For macOS Users

  1. Close the Pop-Up: Close the pop-up window immediately. Avoid interacting with any content within the pop-up.
  2. Lancer une analyse des logiciels malveillants : Use a trusted anti-malware tool like Malwarebytes for Mac to perform a full scan of your system.
  3. Remove Suspicious Applications:
    • Ouvrir Recherche et se rendre sur le site Applications dossier.
    • Look for any unfamiliar or unwanted applications.
    • Faites glisser toute application suspecte vers le Poubelle and then empty the Trash.
  4. Effacer les données du navigateur :
    • In Safari, go to Safari > Préférences > Vie privée et cliquez sur Gérer les données du site web. Remove any suspicious entries.
    • For Chrome, go to Paramètres > Vie privée et sécurité > Effacer les données de navigation et sélectionnez Cookies and other site data et Cached images and files.
  5. Check Browser Extensions:
    • Open your browser’s extension or add-ons settings.
    • Remove any extensions you do not recognize or trust.
  6. Réinitialiser les paramètres du navigateur :
    • For Safari, this can be done by choosing Safari > Préférences > Vie privée > Gérer les données du site web and removing all data.
    • For Chrome, go to Paramètres > Avancé > Réinitialisation et nettoyage > Rétablir les paramètres par défaut.

Comment prévenir les installations futures

Maintenir le logiciel à jour

Regularly update your operating system, browser, and all installed applications. Updates often include security patches that protect against new threats.

Install Reputable Security Software

Use reliable antivirus and anti-malware programs. Ensure they are always up-to-date and perform regular scans.

Be Cautious with Links and Pop-Ups

Avoid clicking on links or pop-ups from unfamiliar sources. Always verify the authenticity of offers or notifications by directly visiting the official website.

Activer les bloqueurs de fenêtres pop-up

Most modern browsers come with built-in pop-up blockers. Ensure these are enabled to prevent unwanted pop-ups.

Use a Virtual Private Network (VPN)

A VPN can add an extra layer of security by masking your IP address and encrypting your online activity, making it harder for malicious actors to target you.