{"id":2032,"date":"2025-06-06T07:46:36","date_gmt":"2025-06-06T07:46:36","guid":{"rendered":"https:\/\/www.abclex.com\/?p=2032"},"modified":"2025-05-19T07:51:12","modified_gmt":"2025-05-19T07:51:12","slug":"hp-printer-kan-ikke-hente-e-mail-adresse","status":"publish","type":"post","link":"https:\/\/www.abclex.com\/da\/hp-printer-kan-ikke-hente-e-mail-adresse","title":{"rendered":"HP-printer kan ikke hente e-mailadresse - s\u00e5dan l\u00f8ser du det"},"content":{"rendered":"<p>Hvis din HP-printer ikke kan hente en e-mailadresse, p\u00e5virker det typisk funktioner som Scan til e-mail eller Web Services. Dette problem kan opst\u00e5 p\u00e5 grund af forkerte konfigurationer, netv\u00e6rksproblemer, for\u00e6ldet firmware eller problemer med HP ePrint-tjenesten. F\u00f8lg disse trin for at fejlfinde og l\u00f8se problemet.<\/p>\n<span id=\"Check_Internet_Connection\"><h2>Tjek internetforbindelsen<\/h2><\/span>\n<span id=\"Verify_Network_Access\"><h3>Bekr\u00e6ft netv\u00e6rksadgang<\/h3><\/span>\n<ul>\n<li>S\u00f8rg for, at printeren er tilsluttet en <strong>Stabilt Wi-Fi eller Ethernet<\/strong> netv\u00e6rk.<\/li>\n<li>Udskriv en <strong>Netv\u00e6rkskonfigurationsside<\/strong> for at bekr\u00e6fte forbindelsen.<\/li>\n<li>Undg\u00e5 g\u00e6stenetv\u00e6rk eller begr\u00e6nsede VLAN'er.<\/li>\n<\/ul>\n<span id=\"Enable_Web_Services\"><h2>Aktiv\u00e9r webtjenester<\/h2><\/span>\n<span id=\"Required_for_Email_Functionality\"><h3>P\u00e5kr\u00e6vet for e-mail-funktionalitet<\/h3><\/span>\n<ol>\n<li>P\u00e5 printerens kontrolpanel skal du g\u00e5 til <strong>Indstillinger<\/strong> eller <strong>Webtjenester<\/strong>.<\/li>\n<li>Hvis <strong>Webtjenester<\/strong> er deaktiveret, skal du trykke p\u00e5 <strong>G\u00f8r det muligt<\/strong> eller <strong>T\u00e6nd<\/strong>.<\/li>\n<li>Hvis den allerede er aktiveret, skal du deaktivere og genaktivere den for at opdatere forbindelsen.<\/li>\n<\/ol>\n<span id=\"Confirm_Date_and_Time_Settings\"><h2>Bekr\u00e6ft indstillinger for dato og tid<\/h2><\/span>\n<span id=\"Incorrect_Time_May_Block_Email_Setup\"><h3>Forkert tidspunkt kan blokere for e-mail-ops\u00e6tning<\/h3><\/span>\n<ul>\n<li>Naviger til <strong>Indstillinger &gt; Pr\u00e6ferencer &gt; Dato og tid<\/strong>.<\/li>\n<li>Indstil den korrekte dato, det korrekte klokkesl\u00e6t og den korrekte tidszone.<\/li>\n<li>Pr\u00f8v at f\u00e5 fat i e-mailadressen igen.<\/li>\n<\/ul>\n<span id=\"Restart_Printer_and_Router\"><h2>Genstart printer og router<\/h2><\/span>\n<span id=\"Clear_Temporary_Network_Issues\"><h3>Fjern midlertidige netv\u00e6rksproblemer<\/h3><\/span>\n<ul>\n<li>Sluk for printeren, og tag stikket ud i 1 minut.<\/li>\n<li>Genstart din router eller dit modem.<\/li>\n<li>T\u00e6nd for alt igen, og vent p\u00e5 fuld forbindelse.<\/li>\n<\/ul>\n<span id=\"Update_Printer_Firmware\"><h2>Opdatering af printerens firmware<\/h2><\/span>\n<span id=\"Ensure_Compatibility_with_HP_Services\"><h3>S\u00f8rg for kompatibilitet med HP's tjenester<\/h3><\/span>\n<ul>\n<li>Bes\u00f8g <a href=\"https:\/\/support.hp.com\/\" class=\"ext-link\" rel=\"external\" target=\"_blank\">HP Support<\/a> og indtast din printermodel.<\/li>\n<li>Download og installer <strong>seneste firmware-opdatering<\/strong>.<\/li>\n<li>Genstart printeren, og pr\u00f8v at konfigurere e-mailen igen.<\/li>\n<\/ul>\n<span id=\"Use_HP_Smart_or_Embedded_Web_Server_EWS\"><h2>Brug HP Smart eller Embedded Web Server (EWS)<\/h2><\/span>\n<span id=\"Set_Up_Email_Manually\"><h3>Ops\u00e6t e-mail manuelt<\/h3><\/span>\n<ol>\n<li>Find printerens IP-adresse (fra netv\u00e6rkskonfigurationssiden).<\/li>\n<li>Indtast det i en webbrowser for at \u00e5bne <strong>EWS (indlejret webserver)<\/strong>.<\/li>\n<li>G\u00e5 til <strong>Scan &gt; Scan til e-mail &gt; Profiler for udg\u00e5ende e-mail<\/strong>.<\/li>\n<li>Indtast manuelt SMTP-indstillinger for din e-mailudbyder.\n<ul>\n<li>Gmail bruger for eksempel:\n<ul>\n<li>SMTP-server: <code>smtp.gmail.com<\/code><\/li>\n<li>Havn: <code>587<\/code><\/li>\n<li>TLS\/SSL: Aktiveret<\/li>\n<li>Autentificering: Ja<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Gem indstillingerne, og test forbindelsen.<\/li>\n<\/ol>\n<span id=\"Check_HP_Connected_Account\"><h2>Tjek HP Connected-konto<\/h2><\/span>\n<span id=\"Required_for_ePrint_Email_Address\"><h3>P\u00e5kr\u00e6vet for ePrint-e-mailadresse<\/h3><\/span>\n<ul>\n<li>G\u00e5 til <a href=\"https:\/\/www.hpsmart.com\/\" class=\"ext-link\" rel=\"external\" target=\"_blank\">HP Smart<\/a> eller <a href=\"https:\/\/www.hpconnected.com\/\" class=\"ext-link\" rel=\"external\" target=\"_blank\">HP tilsluttet<\/a>.<\/li>\n<li>Log ind, og bekr\u00e6ft, at printeren er f\u00f8jet til din konto.<\/li>\n<li>Hvis ikke, <strong>tilf\u00f8j printeren ved hj\u00e6lp af dens kravkode<\/strong>.<\/li>\n<li>N\u00e5r du er registreret, b\u00f8r e-mailadressen tildeles automatisk.<\/li>\n<\/ul>\n<span id=\"Factory_Reset_the_Printer\"><h2>Fabriksindstilling af printeren<\/h2><\/span>\n<span id=\"If_Configuration_Is_Stuck\"><h3>Hvis konfigurationen sidder fast<\/h3><\/span>\n<ul>\n<li>G\u00e5 til <strong>Indstillinger &gt; Printervedligeholdelse &gt; Gendan standardindstillinger<\/strong>.<\/li>\n<li>Tilslut printeren til netv\u00e6rket igen.<\/li>\n<li>Aktiv\u00e9r Web Services igen, og pr\u00f8v at hente e-mailadressen.<\/li>\n<\/ul>\n<span id=\"Contact_HP_Support\"><h2>Kontakt HP Support<\/h2><\/span>\n<span id=\"If_All_Else_Fails\"><h3>Hvis alt andet mislykkes<\/h3><\/span>\n<ul>\n<li>Der kan v\u00e6re et backend-problem med HP's ePrint- eller e-mailregistreringsservere.<\/li>\n<li>Bes\u00f8g <a href=\"https:\/\/support.hp.com\/contact-hp\" class=\"ext-link\" rel=\"external\" target=\"_blank\">HP Support<\/a> og oplys din printermodel for at f\u00e5 hj\u00e6lp.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Hvis din HP-printer ikke kan hente en e-mailadresse, p\u00e5virker det typisk funktioner som Scan til e-mail eller Web Services. Dette problem kan opst\u00e5 p\u00e5 grund af forkerte konfigurationer, netv\u00e6rksproblemer, for\u00e6ldet firmware eller problemer med HP ePrint-tjenesten. F\u00f8lg disse trin for at fejlfinde og l\u00f8se problemet. Kontroll\u00e9r internetforbindelsen Kontroll\u00e9r netv\u00e6rksadgangen S\u00f8rg for, at printeren ... <a title=\"HP-printer kan ikke hente e-mailadresse - s\u00e5dan l\u00f8ser du det\" class=\"read-more\" href=\"https:\/\/www.abclex.com\/da\/hp-printer-kan-ikke-hente-e-mail-adresse\" aria-label=\"L\u00e6s mere om HP-printer kan ikke hente e-mailadresse - s\u00e5dan l\u00f8ser du det\">L\u00e6s mere <\/a><\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33,31],"tags":[],"class_list":["post-2032","post","type-post","status-publish","format-standard","hentry","category-hp","category-printers"],"_links":{"self":[{"href":"https:\/\/www.abclex.com\/da\/wp-json\/wp\/v2\/posts\/2032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.abclex.com\/da\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.abclex.com\/da\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.abclex.com\/da\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.abclex.com\/da\/wp-json\/wp\/v2\/comments?post=2032"}],"version-history":[{"count":1,"href":"https:\/\/www.abclex.com\/da\/wp-json\/wp\/v2\/posts\/2032\/revisions"}],"predecessor-version":[{"id":2040,"href":"https:\/\/www.abclex.com\/da\/wp-json\/wp\/v2\/posts\/2032\/revisions\/2040"}],"wp:attachment":[{"href":"https:\/\/www.abclex.com\/da\/wp-json\/wp\/v2\/media?parent=2032"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.abclex.com\/da\/wp-json\/wp\/v2\/categories?post=2032"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.abclex.com\/da\/wp-json\/wp\/v2\/tags?post=2032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}