Google Pixel-fingeraftrykssensor kan ikke bruges - sådan løser du det

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If your Google Pixel fingerprint sensor is not working, it could be due to software issues, misconfigured settings, or hardware malfunctions. This guide provides step-by-step solutions to fix the issue and restore fingerprint functionality.

Check If Fingerprint Sensor is Enabled

Ensure Fingerprint Unlock is Turned On
  1. Åben Indstillinger.
  2. Gå til Security > Fingerprint Unlock.
  3. Indtast din PIN, pattern, or password.
  4. Ensure that Fingerprint Unlock er aktiveret.

Restart Your Google Pixel

Restarting the device can resolve temporary glitches.

  1. Tryk og hold på Tænd/sluk-knap.
  2. Tap Genstart.
  3. Try using the fingerprint sensor again.

Clean the Fingerprint Sensor

Dirt, oil, or moisture can affect fingerprint recognition.

  • Wipe the sensor with a soft, dry cloth.
  • Sørg for, at din fingers are clean and dry before scanning.

Remove and Re-Add Fingerprints

If the fingerprint data is corrupted, re-registering your fingerprints can help.

Steps to Re-Add Fingerprints
  1. Åben Settings > Security > Fingerprint Unlock.
  2. Select an existing fingerprint and tap Sletning.
  3. Tap Add Fingerprint and follow the on-screen instructions.
  4. Ensure you scan all parts of your finger for better accuracy.

Opdatering af software

A system update may fix fingerprint sensor issues.

Tjek for opdateringer
  1. Åben Indstillinger > System > Systemopdatering.
  2. Tap Tjek for opdatering.
  3. Install any available updates and restart your phone.

Start op i fejlsikret tilstand

If a third-party app is interfering with the fingerprint sensor, Safe Mode can help identify the issue.

Trin til at starte i fejlsikret tilstand
  1. Tryk og hold på Tænd/sluk-knap.
  2. Tryk og hold Sluk for strømmenog vælg derefter OK when prompted to enter Safe Mode.
  3. Try using the fingerprint sensor. If it works, an installed app may be causing the issue.
  4. Restart your Pixel normally and uninstall any recently installed apps.

Reset Pixel’s Settings

Resetting all settings can fix configuration issues without deleting personal data.

Steps to Reset Settings
  1. Åben Indstillinger > System > Nulstil indstillinger.
  2. Tap Reset all settings.
  3. Confirm and restart your device.

Udfør en fabriksnulstilling

If none of the above solutions work, a factory reset may be necessary.

Steps to Factory Reset
  1. Åben Indstillinger > System > Nulstil indstillinger.
  2. Tap Erase all data (factory reset).
  3. Bekræft, og vent på, at processen er færdig.
  4. Set up your device and test the fingerprint sensor again.

Check for Hardware Damage

If the fingerprint sensor is still not working, it may be a Hardware-problem. Kontakt Google-support or visit an authorized repair center to inspect the sensor and determine if repairs are needed.